High Contrast OFF
| Text Size
Town Hall


The Town of Shelburne strives to protect and enhance our community, and shares the great pride that our residents take in their homes and neighbourhoods. Municipal by-laws help set standards which ensures property and community values are protected.

For more information visit:

By-law Enforcement Officer - Vanessa Albanese (519) 925-2600  Ext. 255

Email: bylaw@shelburne.ca

Cell: (519) 939-6416

As a reminder, all complaints must be submitted in writing.  Verbal and Phone complaints will not be accepted.  To download a Complaint Form please click here.

Town of Shelburne Customer Service Policy

Visa and Mastercard Payments

The Town of Shelburne now accepts Visa and Mastercard as a payment option via the Paymentus Corporation.  Credit card payments can only be made online or by phone.

Paymentus Corporation is a third party automated payment service.  This service is available 24 hours a day, 7 days a week.  Paymentus Corporation will charge a convenience fee for each transaction.

The convenience fee charge is as follows:  Parking Tickets $1.95 per $25.00

Before making a payment please have the following information ready:

For Parking Tickets - ticket number beginning with the letter D
    -The amount you wish to pay
    -Your credit card

There are two ways to pay by Visa or Mastercard:

    1. To pay by phone, please call the toll-free number, 1-855-973-1933 and follow the pre-recorded instructions.
    2. To pay online, please follow this secure link:  https://ipn.paymentus.com/rotp/tos

A People Place, A Change of Pace