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Town Hall



Joanne Marceau (519) 925-2600 EXT. 231  jmarceau@shelburne.ca
Final Meter Read/Water Certificate - $35.00

Town of Shelburne Amended Water/Sewer By- law #57-2017

Town of Shelburne Water/Sewer By-law #47-2014

Water Bills

Water Bills are currently issued (6) times per year:  January, March, May, July, September and November

Methods of Payment

BY MAIL: Cheques post-dated to the due date are acceptable.  Please enclose the payment stub provided.
IN PERSON: Payments by cash, cheque or debit may be made in person Monday to Friday, 8:30 am to 4:30 pm at the Town Office.  An after hours drop box is available at the Employee Entrance door.
TELEPHONE/INTERNET BANKING: Your Customer number is your account number.  Town of Shelburne can be added as a Payee under SHELBURNE (TOWN OF) WATER/SEWER.  Please allow sufficient time for financial institutions to process payments and the post office to deliver mail.  Mailing dates are not taken into consideration.  Failure to receive a water bill does not exempt the payer from late payment charges.

Late Payment Charges

A penalty charge of 1.25% is added on the first business day following the due date.

To view the current Water/Sewer By-Law - Schedule B - Rates click here.   

There are two parts to each charge; a fixed monthly charge which covers the administrative and other fixed costs to provide the service and a per cubic metre charge which covers the operating, maintenance, and infrastructure replacement costs.

The water bills show the amount of water that was used during the billing period. People are encouraged to monitor their consumption using this information, and look for ways to reduce the use and thereby minimize their costs.

Water Conservation

Water is a valuable resource.  Consumers are asked to not waste it.  There are many ways to reduce the amount of water used on a daily basis:

Tips for Effective Water Conservation

  • When washing a car, use soap and water from a bucket. Use a hose with a shut-off nozzle for the final rinse only.
  • Do not use water to wash a driveway or sidewalk.  Sweep it with a broom.
  • Locate lawn sprinklers so only the lawn is being watered, and water is not sprayed onto the sidewalk or street.
  • Water lawns and gardens during the cool time of day, in the morning or the evening.
  • Do not apply more than 1 inch (25 mm) of water to a lawn per week.
  • Landscape with plants that are native to the area, and can tolerate to drought conditions.
  • Check the toilet for leaks and do not use them for garbage disposal.
  • Use a high efficiency showerhead, and limit shower times to five minutes.
  • Run dishwashers and washing machines only with full loads.
  • Use a rain barrel to collect rainwater, and use that water for flower beds and gardens.


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