Water Bills are currently issued (6) times per year: January, March, May, July, September and November
Methods of Payment
BY MAIL: Cheques post-dated to the due date are acceptable. Please enclose the payment stub provided.
IN PERSON: Payments by cash, cheque or debit may be made in person Monday to Friday, 8:30 am to 4:30 pm at the Town Office. An after hours drop box is available at the Employee Entrance door.
TELEPHONE/INTERNET BANKING: Your Customer number is your account number. Town of Shelburne can be added as a Payee under SHELBURNE (TOWN OF) WATER/SEWER. Please allow sufficient time for financial institutions to process payments and the post office to deliver mail. Mailing dates are not taken into consideration. Failure to receive a water bill does not exempt the payer from late payment charges.
Late Payment Charges
A penalty charge of 1.25% is added on the first business day following the due date.
To view the current Water/Sewer By-Law - Schedule B - Rates click here.
There are two parts to each charge; a fixed monthly charge which covers the administrative and other fixed costs to provide the service and a per cubic metre charge which covers the operating, maintenance, and infrastructure replacement costs.
The water bills show the amount of water that was used during the billing period. People are encouraged to monitor their consumption using this information, and look for ways to reduce the use and thereby minimize their costs.
Water is a valuable resource. Consumers are asked to not waste it. There are many ways to reduce the amount of water used on a daily basis:
Tips for Effective Water Conservation